Insurance Claims for Auto Glass Service
Filing an insurance claim for your auto glass replacement or windshield repair service has never been easier! The customer service representatives at Adkins Glass Company can help you initiate your claim, verify your level of coverage and schedule your auto glass service in only a few minutes. We accept all major insurance carriers and have extensive experience working with local insurance agents to make sure your claim is processed quickly.
Know Your Rights in Auto Glass Replacement and Repair
IT IS YOUR RIGHT IN THE STATE OF TEXAS TO CHOOSE THE AUTO GLASS SHOP THAT PERFORMS YOUR WINDSHIELD REPAIR OR AUTO GLASS REPLACEMENT. To tell you anything to the contrary is INTENTIONALLY MISLEADING.
When filing an insurance claim for auto glass service you may be told by your insurance agent or carrier that a particular shop is not "approved" or is "not qualified" to perform your repair or replacement. You will then be given a list of "qualified" shops in the area to select from. This list of "qualified" shops will fall into one of two categories:
- Your insurance company has negotiated special pricing with the auto glass shops regardless of the impact on safety or quality.
- The auto glass shops are actually owned by YOUR insurance company!
There is no need to rely on your insurance company to find the "best" auto glass shop for you as all they will do is fight for the lowest possible price. Thanks to Texas' Right to Choose law (also known as the Anti-Steering law) you have the option of selecting your own auto glass shop. You can select a shop that will not sacrifice quality at the expense of your safety. You have the option to choose Adkins Glass!
Insurance Claims: Frequently Asked Questions
Will the auto glass repair or auto glass replacement take longer if I file an insurance claim?
In some cases the job can be held up waiting on coverage verification, but very seldom is the wait longer than a few minutes. At Adkins Glass, we bill the insurance companies electronically which greatly reduces the time involved in processing your individual claim.
Do I have to pay my deductible when my auto glass repair or auto glass replacement is completed?
Yes. You are responsible for your deductible upon completion of your auto glass repair or auto glass replacement.
What happens if there is a problem with my auto glass repair or auto glass replacement before my insurance company pays their bill?
Adkins Glass guarantees all auto glass repairs and auto glass replacements for as long as you own your vehicle. If there is a problem with our work we will correct it; regardless of the status of the outstanding invoice with your insurance company.
